Terms & Conditions

Avon Pharmacy are acutely aware of the need to protect the privacy of patient information. With this in mind, we endeavour to respect the privacy of visitors to this website in the following way:

Patient Records

Individual patients' privacy, and the security of their confidential medical information, is of paramount importance to the running of Avon Pharmacy. We operate in an entirely professional and regulated manner at all times, and the confidentiality of patients is never put at risk.

Collective Data and Cookies

Avon Pharmacy limits the use of "cookies" or any similar technology which collects information about visitors. They are used solely to enable users to browse the site whilst retaining the contents of their shopping basket. We use industry standard web log files to record visitor numbers, and to analyse which areas of our site are receiving the most interest. This information is strictly for internal company use, and is never published.

Information Requests

Avon Pharmacy collects information from visitors who voluntarily submit their details to us using either this site, or by email. This includes their name, address, telephone number and email address. This information is treated as confidential by default and is only available to certain employees of the company. We never pass personal information to third-parties for marketing purposes.

Policy Changes

Any changes or amendments to this privacy policy will be added to this page immediately. If you have any questions regarding the running of Avon Pharmacy, please do not hesitate to contact us.


We are happy to refund customers for any purchase provided it has been unopened and is returned carefully packed and not damaged. Under UK pharmacy law, we cannot offer a refund on any drugs which have been dispensed to a patient. Orders may be cancelled at any point up until dispatch by sending an email to info@avonpharmacy.co.uk


The contents of this website are protected by copyright. Avon Pharmacy Ltd allows access to this site to provide information about company services available to the general public. Drug price information is only obtainable from this site as a result of a specific, direct request by the user. We welcome visitors to this site, but a clear usage restriction applies. The sole authorised use of this site is to obtain information about the services offered by Avon Pharmacy Ltd, and no other use is permitted.

Nothing on this site should be interpreted as a diagnosis, recommendation or the giving of medical advice. Information on this website may become out of date over time, and Avon Pharmacy Ltd accepts no liability for its use or accuracy. Furthermore, neither Avon Pharmacy Ltd nor any party involved in creating, producing or delivering this website shall be liable for any direct, indirect, incidental, consequential, or punitive loss or damages arising out of access to, use of, or inability to use this website, nor any errors of omissions in the content thereof. Avon Pharmacy Ltd does not accept any liability to maintain or update the information contained on this site. All use of this site and content is entirely at the viewer"s own risk. In all cases, the advice of a qualified healthcare professional must be sought prior to forming or making any kind of decision or action.

Any brand names or third-party trademarks which are mentioned on this site are used only to identify the products of their respective owners. Avon Pharmacy Ltd does not endorse any commercial product which appears on this site.

Where web links have been provided to third-party sites, these have been selected to provide visitors with additional information about a particular drug or treatment area. Avon Pharmacy Ltd is not responsible for external site links, nor does it endorse any commercial product, or service mentioned or advertised on any of these sites. Any information or advice given by these sources must always be verified with your healthcare provider.

No materials on this site may be reproduced, altered or further transmitted or distributed in any way, shape, or form, without the prior written permission of Avon Pharmacy Ltd.


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